Privacy Policy

Last Updated: October 2023

At Hammerstroke Shop, we understand that precision craftsmen demand not only superior tools but also complete trust in how their personal information is handled. Just as we meticulously select every Badger tool belt and Hultafors hand instrument in our inventory, we approach your privacy with the same level of care and precision.

This Privacy Policy explains how Hammerstroke Shop (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit handtoolsale-us.com or make purchases from our online store.

1. Information We Collect

To provide you with the seamless shopping experience that professionals expect, we collect the following types of information:

Personal Information You Provide

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Billing Information: Payment details processed through secure gateways (we do not store full credit card numbers)
• Account Information: Username, password, purchase history
• Communication Records: Correspondence with our customer service team

Information Collected Automatically

• Device Information: IP address, browser type, device type
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location for shipping and tax purposes

2. How We Use Your Information

We use your information with the same precision that craftsmen apply to their work:

• Order Processing: To fulfill your purchases of Badger systems, Starrett instruments, and other professional tools
• Customer Service: To provide support and respond to your inquiries
• Website Improvement: To enhance your browsing and shopping experience
• Marketing Communications: To inform you about new products, promotions, and industry-relevant content (with your consent where required)
• Security: To protect against fraud and unauthorized transactions
• Legal Compliance: To meet our tax, shipping, and regulatory obligations

3. Data Sharing and Disclosure

We treat your data with the same confidentiality that professionals expect:

• Service Providers: We share information with trusted partners who assist with payment processing (PayPal, credit card processors), shipping carriers, and website analytics
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• International Transfers: As we serve customers globally (with limited exceptions), your data may be transferred internationally with appropriate safeguards

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we select tools built to last, we implement security measures designed to protect your information:

• Encryption: We use SSL encryption and secure payment gateways to protect financial transactions
• Access Controls: Limited access to personal information on a need-to-know basis
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law
• Security Monitoring: Regular monitoring for vulnerabilities and unauthorized access

5. Your Rights and Choices

You have control over your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytics Cookies: Help us understand how craftsmen use our site to improve our offerings
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

7. International Data Transfers

As we serve craftsmen worldwide (excluding some Asian countries and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

At Hammerstroke Shop, we believe that excellence extends beyond our tools to every aspect of your experience—including how we protect your privacy. Thank you for trusting us with your business.